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Frequently Asked Questions
Q:
Do I need to bring my confirmation voucher with me?
Q:
What time should I arrive at the meeting point?
Q:
Where do I meet with my tour and guide?
Q:
Do I need to bring ID?
Q:
Will the tour run even if it is raining?
Q:
What If I’m running late to my tour?
Q:
Do you offer tours in other languages?
Q:
Are we entitled to a refund if we cancel our tour?
Q:
Is your food tour suitable for people with dietary requirements?
Q:
What size are the groups?
Booking
a Tour
Booking
a Tour
Q:
How can I book a tour?
Q:
Do I need to book in advance or can I just turn up at the meeting point?
Q:
Do you accept last minute bookings?
Q:
I am unable to book a tour
Payment
We Accept
Payment
We Accept
Q:
Is my payment secure when booking through the website?
Confirmation
& Vouchers
Confirmation
& Vouchers
Q:
When will I receive confirmation of my booking?
Q:
I did not receive a confirmation email
Q:
Do I need to bring my confirmation voucher with me?
Q:
Do I need to confirm my tour?
Cancellations
& Amendments
Cancellations
& Amendments
Q:
How can I amend my booking?
Q:
When can I amend my booking?
Q:
Can I add a person/people to my booking?
Colosseum Tour
FAQs
Colosseum Tour
FAQs
Q:
Does the Colosseum tour include entrance tickets?
Q:
Do you visit the Palatine Hill and Roman Forum on the Colosseum tour?
Q:
Can I take photos on the tour?
Q:
What can I bring with me to the Colosseum?
Q:
What size are the groups?
Q:
Where does the tour meet?
Q:
Can I bring a stroller/pram on the tour?
Q:
Will my tour still go ahead in the rain?
Q:
Do you offer tours in other languages?
Q:
Can I cancel colosseum tour? and get a refund?
Vatican Tour
FAQs
Vatican Tour
FAQs
Q:
Is there a dress code for the Vatican?
Q:
Does the Vatican tour include the Sistine Chapel?
Q:
Can I take photos on the tour?
Q:
Does the tour include tickets?
Q:
Can I bring a stroller/pram on the tour?
Q:
Can I bring a bag inside the Vatican?
Q:
Do both the morning and afternoon tours have the skip-the-line feature?
Q:
Is it possible to arrange a tour at a time that is not available on the website?
Q:
Do you offer the tours in other languages?
Q:
Are the Vatican Tours accessible for people with a disability?
Q:
Can wheelchairs be provided for a private tour of the Vatican Museums?
